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FAQS
Q
What type of company are you? Where are you located?
A
We are a company integrating industry and trade, located in Dongguan City, Guangdong Province, China. You are welcome to visit us anytime to see our factory and products.
Q
Do you provide samples?
A
Yes, we can provide samples, but a sample fee and shipping cost are required. The sample fee can be refunded after confirming the order for the same model product.
Q
How long is your lead time?
A
For small batch production, the delivery time is 10-15 days after receipt of payment and specification confirmation. For large batch production, the delivery time varies depending on the type of equipment and order quantity.
Q
Do you conduct leakage tests on filters?
A
Yes. We possess specialized apparatuses for testing the airtightness of filters.
Q
What certifications do you have?
A
We have ISO, CE, and TUV certifications. If you require other certifications, we can apply for them.
Q
What is the warranty period? Can it be extended?
A
The warranty period is 12 months from the installation and commissioning date. Extended warranty is available for an additional fee.
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